Privacy Policy

Welcome to Rosenfield DWC ("we", "our", or "us"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, why we collect it, and how we use it when you use our application.

By using our app, you agree to the collection and use of information in accordance with this policy.

1 Information We Collect

We collect only the information necessary to provide and improve our service. This includes:

• Email address — collected when you register, sign in, or contact us. Used to identify your account and communicate with you.
• Name — collected optionally during account creation to personalise your experience.
• Usage data — information about how you interact with the app (e.g. features used, session duration), collected automatically to improve functionality.
• Device information — such as device type, operating system version, and unique device identifiers, used for diagnostics and security.

2 How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Send essential service-related communications (e.g. account confirmation, security alerts)
• Respond to your support enquiries
• Improve, personalise, and develop new features within the app
• Ensure the security and integrity of our service
• Comply with applicable legal obligations

We will only send you marketing or promotional communications if you have explicitly opted in, and you may withdraw consent at any time.

3 Sharing Your Information

We do not sell, rent, or trade your personal information. We may share data only in the following limited circumstances:

• Service providers: Trusted third parties who help us operate the app (e.g. hosting, analytics, email delivery). They are bound by confidentiality agreements and may not use your data for their own purposes.
• Legal requirements: If required by law, court order, or to protect the rights and safety of our users or the public.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred. We will notify you before your data becomes subject to a different privacy policy.

4 Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. If you delete your account, we will delete or anonymise your data within 30 days, unless we are legally required to retain it longer.

You may request deletion of your data at any time by contacting us at the address below.

5 Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that inaccurate or incomplete data be corrected.
• Deletion: Request that we delete your personal data ("right to be forgotten").
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to or restrict certain processing of your data.
• Withdraw consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us using the details in Section 9. We will respond within 30 days.

6 Children's Privacy

Our app is not directed at children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will take steps to remove it.

7 Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. These include encryption in transit (TLS), access controls, and regular security reviews.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8 Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and, where the changes are significant, notify you by email or via an in-app notice.

We encourage you to review this policy periodically. Your continued use of the app after changes are posted constitutes your acceptance of the updated policy.

9 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us: